Grievance Redressal
We at Skill-Lync are committed to provide you with a seamless and hassle-free learning experience, adhering to the best industry standards and guidelines. Skill-Lync is a member of the India EdTech Consortium (IEC), a self-regulatory body, and is also compliant with the IEC Code of Conduct
You can approach the Grievance office with a complaint if:
- You are not satisfied with a resolution given by Skill-Lync's Customer Support
- You have not received any response from Skill-Lync's Customer Support in 30 days
- You have complaints about any of Skill-Lync's services
This is our official page for Grievance Redressal. Please reach out to us in case of any queries/grievances about our programs and our expert team will get in touch with you and address them..
Grievance Officer: Mohamed Hasheem
Designation: Grievance Officer
Email ID: grievance.redressal@skill-lync.com
Contact Number: +917806804033
Business hours: 10am - 6pm (Mon-Fri)
Supported language: English
Step 1
The consumer with the query is to fill in their email ID, reachable mobile number and the complaint / query to register service requests or complaints. Registered students are to mandatorily identify themselves with their registered student email ID.
Step 2
The Grievance Office will issue an acknowledgement to the student / unregistered consumer within 48 Hours from the time of the receipt of the complaint along with the email ID of the Grievance Officer.
Step 3
The Grievance Office will address such complaints of the student / unregistered consumer within 30 Days from the date of receipt of the complaint. The decision taken thereon in respect of such a complaint will be communicated to the student / unregistered consumer on their registered / shared email ID.